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Customer Care

Every question answered. Every order handled with care.

Get in Touch

Whether you have a question about an order, need help choosing a fragrance, or simply want to say hello — we'd love to hear from you.

We typically respond within 24 hours.

Delivery

Standard Delivery

3–5 business days. Complimentary on orders over $150.

Express Delivery

1–2 business days. Available at checkout for a flat fee.

International Shipping

7–14 business days. Rates calculated at checkout. Duties and taxes may apply.

Order Tracking

A tracking link is emailed to you as soon as your order is dispatched.

Returns

We want you to love everything you receive from MIYKAL. If something isn't right, we'll make it right.

Return Window

Items may be returned within 30 days of delivery, unused and in original packaging.

Fragrance Returns

Unopened fragrances may be returned. Once a bottle has been opened, we are unable to accept returns for hygiene reasons.

Lingerie & Intimates

For hygiene reasons, lingerie and intimate apparel cannot be returned once removed from packaging, unless faulty.

How to Return

Contact us via the form below with your order number and reason. We'll arrange a prepaid return label within 48 hours.

Questions